Windows
macOS
Windows
To begin recording videos using TechSmith Knowmia, you will need to download and install TechSmith Capture on your computer. You can download this capture software on all of the computers you use.
You will only need to install capture one time on each computer you use. After the initial install, you will only be prompted to launch the recorder when creating videos.
To download TechSmith Capture on a new computer:
Login by going to http://athens.techsmithrelay.com. From the login screen, click on the “Launch Capture” button located in the upper-left hand corner of the screen.
In the window that appears, click “Download”. Once the download completes, click on the Setup.exe file to run it.
This will install Capture on the computer. Upon successful installation, you should receive a message that the process is complete. Go back to Knowmia and click the “Close” button if the window still appears.
NOTE*: When you first install the new recorder on a machine, you may need to logout and sign back in so it can sync. This needs to be done with some new installs. After the initial install, you will not have to log in and out again.
Click on the person icon in the upper-right hand corner of the screen and select “Sign Out”.
When you have logged out of the system, click “Sign In” and complete the login process.
When on the home screen, click the “Launch Capture” button again.
This time, when the launch window appears, you may be prompted to open TechSmith Capture. If so, go ahead and open the software. If you are not prompted, click on the “Launch Now” link to launch the recorder.
Once the recorder appears on your screen, the process is complete and you will be able to record videos from your computer.
Please remember that once the recorder is installed on a computer, you will not have to install it again to record in the future. These instructions are intended for a one time install of TechSmith Capture.
macOS
To begin recording videos using TechSmith Knowmia, you will need to download and install TechSmith Capture on your computer. You can download this capture software on all of the computers you use.
You will only need to install capture one time on each computer you use. After the initial install, you will only be prompted to launch the recorder when creating videos.
To download TechSmith Capture on a new computer:
Login by going to http://athens.techsmithrelay.com. From the login screen, click on the “Launch Capture” button located in the upper-left hand corner of the screen.
In the window that appears, click “Download”. Once the download completes, locate the TechSmithCapture.dmg file to run it.
Drag the TechSmith Capture icon into the Applications folder.
This will install Capture on the computer. Upon successful installation, you should receive a message that the process is complete. Go back to Knowmia and click the “Close” button if the window still appears.
NOTE*: When you first install the new recorder on a machine, you may need to logout and sign back in so it can sync. This needs to be done with some new installs. After the initial install, you will not have to log in and out again.
Click on the person icon in the upper-right hand corner of the screen and select “Sign Out”.
When you have logged out of the system, click “Sign In” and complete the login process.
When on the home screen, click the “Launch Capture” button again.
This time, when the launch window appears, you may be prompted to open TechSmith Capture. If so, go ahead and open the software. If you are not prompted, click on the “Launch Now” link to launch the recorder.
The computer will verify the installation and then may ask you to grant permissions.
Enable each item. The final item – System Audio – may require a plug-in to be installed.
When all items are Enabled and Installed, click the Done button and the Recorder will appear on your screen.
Once the recorder appears on your screen, the process is complete and you will be able to record videos from your computer.
Please remember that once the recorder is installed on a computer, you will not have to install it again to record in the future. These instructions are intended for a one time install of TechSmith Capture.