TechSmith Knowmia FAQs
How do I access my account?
You can access your TechSmith Knowmia account by visiting https://athens.techsmithrelay.com.
What is my username and password?
Your username will be your student email (email@example.com) and the password will be something that you created. If you do not remember your password or you never set one, you can click the Having Trouble link on the sign in page and follow the prompts to reset the password.
How do I create a video in TechSmith Knowmia?
To begin recording videos in TechSmith Knowmia, you will first need to install the Knowmia recorder. Once you’ve successfully installed the recorder, follow these instructions to begin recording videos.
How do I upload a video?
Follow the step by step instructions located here.
What if I want to upload a video from my phone?
Once you have logged into your TechSmith Knowmia account for the first time, you can use the TechSmith Fuse app to connect your mobile device and upload videos to Knowmia. Instructions can be found here.
How do I share a video with someone else?
Sharing Knowmia videos with your instructors and classmates is simple. Click here to view step-by-step instructions. *Note that the person you share the video with must be logged into their TechSmith Knowmia account to view your video.
Can I save videos in my TechSmith Knowmia account to my computer?
Yes. Follow the steps below to download a video from your Knowmia account.
- Open the video inside TechSmith Knowmia
- From the video watch page, click More, then select Download
- The video appears in your Downloads folder as an MP4 file.
Note: Any quizzing, conversations, captions, or analytics does not appear in the downloaded MP4 file.
To hold your changes without publishing them, click Save & Exit. You won’t see any visible changes on the view page, but your edits will be available next time you enter the video editor.