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Athens State University Knowledge Base
 
 
 

Forwarding Calls to Home or Mobile Number

  1. Open Shoretel Communicator. Click on the Shoretel icon in the upper-left side of the window.
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  2. Select Options from the drop-down menu.
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  3. Enter your phone number in the Home or Mobile section, and click Apply.
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  4. On the left-hand navigation pane, select Incoming Call Routing, and click on the Simultaneously ring drop-down menu. 
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  5. Select Home or Mobile, whichever phone number you entered in Step 2.

  6. Ensure Send Incoming Caller ID is not checked. This will allow the forwarded call to your phone to show up as Athens State University.
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  7. The phone call will display Athens State University as the caller.
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