- Open Shoretel Communicator. Click on the Shoretel icon in the upper-left side of the window.
- Select Options from the drop-down menu.
- Enter your phone number in the Home or Mobile section, and click Apply.
- On the left-hand navigation pane, select Incoming Call Routing, and click on the Simultaneously ring drop-down menu.
- Select Home or Mobile, whichever phone number you entered in Step 2.
- Ensure Send Incoming Caller ID is not checked. This will allow the forwarded call to your phone to show up as Athens State University.
- The phone call will display Athens State University as the caller.
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