Adding the Account

Troubleshooting

How to Setup MS Outlook for Athens State Email

*You must first sign in to your email via a web browser and setup your account security authentication methods.

Get started by downloading Microsoft Outlook to your device.

Visit your device’s app store and download Outlook by Microsoft or select either button below:

Once the app has downloaded and installed, locate and select the Outlook app icon.

When the app opens, select the Get Started button

On the Add Account screen, enter your full Athens State Email address.

Select Continue.

You should see an Athens State University logo on this screen.
Enter your MyAthens Password, and select Sign in.

You may be presented with account verification steps which you set when you first logged in to your email via a browser.

Complete the necessary authentication steps. You will be presented with your Inbox.

It may take some time for all of your messages to download.

You can manage notifications from the Outlook app the same way you would for any other app.

Troubleshooting

When adding a new work or school account, Outlook may force you to delete a previous one due to configuration or organization limitations on that device.

Deleting and re-adding an account can also resolve issues where emails are not updating.

To delete an account from the Outlook mobile app, open the app and select the Microsoft profile photo or initial in the top left area. 

Tap the Settings icon in the Outlook mobile app menu.

Select Accounts.

Choose the email account you are removing.

Scroll to the bottom and select Remove Account.