Athens State University Knowledge Base
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Athens State Accounts
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Degree Works
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Email
- Email Account Setup
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- Email Password Management (Microsoft 365)
- Email: Forwarding Student Email to External Address
- Email: Moving Junk Email to the Inbox
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General Information
- Capture a Screenshot
- Minimum student technical skills for an online course
- Athens State University System Requirements for Online Courses
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Graduation
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Help Desk
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Honorlock
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Microsoft
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myAthens Portal
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Navigate Student App
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SoftChalk
- SoftChalk: Editing in SoftChalk
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- SoftChalk: System Specifications and Firewalls
- SoftChalk: Help Topics and Training
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SPSS
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Student Learning & Licensure
- Account Access
- Attaching Files
- Compressing Your Videos Using Handbrake
- SL&L Contacts
- SL&L Password Management
- Submitting Activities
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Tuition and Fees
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VDI
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Wireless
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YuJa
- Accessing Yuja
- Adding a Yuja Video to Your Discussion Post
- Creating, Editing and Sharing a Video
- System Requirements for YuJa Lecture Capture
- YuJa Quick Start Guides
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Zoom
- Getting Started with Zoom (Students)
- Creating an Account, Installing Software and Messaging in Zoom (Students)
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Accessibility
- Anthology Ally: Course Accessibility Report
- Accessibility Resources
- Accessible Technology and Information Guide
- Anthology Ally Guide for Faculty
- Anthology Ally Overview
- Canvas: Low Vision Accessibility
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Access Athens
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Adobe
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Attendance Tracking
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Audio Visual Services
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Banner
- Banner 9 Authentication Error
- Banner 9: "You are not authorized to view this page" message
- How to Submit Final Grades
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Barracuda
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Box
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Browsers
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Campus Support Services
- Athens State University: Academic Support Units
- Athens State University: Student Help and Services
- Athens State University: Support Services
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Canvas
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Classroom Technology
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Course Evaluation
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Degree Works
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DUO Authentication
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General Info
- Capture a Screenshot
- How to View Advisees in Banner Self-Service
- Purchase Order Process
- Weather Alert
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Honorlock
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Information and Policies
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Instructional Design
- Course Design and Development
- How to Request Quality Matters Course Certification
- How to Submit a Course to Quality Matters
- Model Course Template
- Take 10 Information
- The Standard 7 for Online Courses
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Microsoft Office Applications
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myAthens Portal
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MyAthens Self Service Faculty
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Navigate
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Outlook Web App
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Respondus
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Student Learning and Licensure
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Syllabus Template
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Telecommunications
- Changing Availability States in Mitel Connect:
- Fax: Logging into FaxFinder and Sending a Fax
- Forwarding Calls to Home or Mobile Number
- How to access voicemail from an external phone
- Install and setup of Mitel Connect Client
- Mitel Connect Voicemail Setup
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VDI
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Wireless
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Adobe
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Argos
- Argos: How to login and run a report
- Argos: Updates made to interface.
- Argos: How to find the report location.
- Argos: Argos is blocked by Java security.
- Argos: How to update Java to work with Argos.
- Argos: Argos will not open.
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AudioVisual Services
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Banner
- Banner 9: "You are not authorized to view this page" message
- Banner 9 Authentication Error
- Banner: Administrative Pages
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Barracuda
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Box
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Browsers
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DUO Authentication
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Financial Affairs
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General Information
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Microsoft
- Email Signature
- Office 365 for Staff
- Outlook Email: Staff
- Windows: Using the Recorder to Reproduce the Steps in a Problem
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myAthens Portal
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MyAthens Self Service Employee
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Navigate
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Outlook Web App
- Outlook Web App: Automatic Out of Office Reply
- Outlook Web App: Calendar
- Outlook Web App: How to login
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Telecommunications
- Forwarding Calls to Home or Mobile Number
- Creating Contacts and Groups in Mitel Connect Client
- Install and setup of Mitel Connect Client
- Changing Availability States in Mitel Connect:
- Mitel Connect Voicemail Setup
- Fax: Logging into FaxFinder and Sending a Fax
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VDI
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Wireless
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Zoom
- How to Create a Zoom Account
- Zoom Application Download
- Adding or Locating a Zoom Contact
- Managing Auto-Captions on Zoom
- Recording a Zoom Session
- Scheduling Zoom Meetings in Desktop App
Promoted articles
- Getting Started
- Personalizing Canvas
- Degree Works
- Phishing Emails
- Email Account Setup
- Capture a Screenshot
- Honorlock: Student Resources
- Getting Started with Zoom (Students)
- Anthology Ally: Course Accessibility Report
- Getting Started
- Course Copy
- Getting Started
- Canvas Fundamentals Training
- Honorlock: Faculty Resources
- Microsoft Teams
- Zoom Application
- How to Create a Zoom Account
- Getting Started with Zoom
- Getting Started
- Forwarding Calls to Home or Mobile Number
- How to Create a Zoom Account
- Zoom Application Download