Athens State University Knowledge Base
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Athens State Accounts
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Banner Self-Service
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Access Athens
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Admissions
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Blackboard Learn
- Blackboard Learn: Login Instructions
- Athens State University System Requirements for Online Courses
- Blackboard Learn Overview
- Changing your Blackboard profile picture
- Discussion Board
- Editing Notifications Settings
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Blackboard Collaborate
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Browsers
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Computer Labs
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Course Evaluation
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DegreeWorks
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Email
- Email: Student email
- Add Student Email to Your Smartphone (Outlook App)
- Email Password Management (Microsoft 365)
- Email: First Login Walkthrough
- Email: Moving Junk Email to the Inbox
- Managing Focused Inbox
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General Information
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Graduation Requirements
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Help Desk
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Honorlock
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Library
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Microsoft
- 9 tips for meeting with Microsoft Teams
- Microsoft Project
- Microsoft Teams
- Office 365: Download and Install Microsoft Office 365 for Mac
- Office 365: Download and install Microsoft Office 365 for Windows
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myAthens Portal
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Navigate Student App
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Palisades Decision Tools Software
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SafeAssign
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SmarterMeasure
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SoftChalk
- SoftChalk: Editing a Lesson in SoftChalk
- SoftChalk: Starting SoftChalk Create in SoftChalk
- SoftChalk: System Specifications and Firewalls
- SoftChalk: Help Topics and Training
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SPSS Download and Installation
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Student Learning & Licensure
- Account Access
- Attaching Files
- Compressing Your Videos Using Handbrake
- SL&L Contacts
- SL&L Password Management
- Submitting Activities
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TechSmith Knowmia
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YuJa
- Accessing Yuja
- Creating, Editing and Sharing a Video
- System Requirements for YuJa Lecture Capture
- YuJa Quick Start Guides
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Tuition and Fees
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Wireless
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Zoom
- Getting Started with Zoom (Students)
- Creating an Account, Installing Software and Messaging in Zoom (Students)
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Accessibility
- Blackboard Ally: Course Accessibility Report
- Accessibility Resources
- Accessible Technology and Information Guide
- Blackboard Ally Guide for Faculty
- Blackboard Ally Overview
- Blackboard Learn: Low Vision Accessiblity
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Access Athens
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Adobe
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Attendance Tracking
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Audio Visual Services
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Banner
- Banner 9 Authentication Error
- Banner 9: "You are not authorized to view this page" message
- Banner: How to submit final grades into Banner.
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Blackboard Learn
- Blackboard Course Setup Checklist
- Blackboard Learn: Importing an Archive - Transferring Courses
- Blackboard Learn: Quick View - Viewing Courses
- Blackboard Learn: Applying the QEP Rubric to a Assignment
- Blackboard Learn: Backing Up Courses - Folder Structure and File Naming
- Blackboard Learn: Creating a Course Archive
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Browsers
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Campus Support Services
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Classroom Technology
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Course Evaluation
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DUO Authentication
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General Info
- Capture a Screenshot
- How to View Advisees in Banner Self-Service
- How to View Advisees in Blackboard
- Purchase Order Process
- Weather Alert
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Honorlock
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Information and Policies
- Distance Learning: System Privacy Policies
- General Rules of Netiquette
- How To Access On Demand Employee Training Resources
- How to Post to the Recruitment Plan Discussion Forum
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Instructional Design
- Course Shell Design
- How to Apply for Quality Matters Course Redesign
- How to Submit a Course to Quality Matters
- Model Course Template
- Take 10 Information
- The Standard 7 for Online Courses
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LiveText
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Microsoft Office Applications
- Microsoft Teams
- Filtered and Quarantined Emails
- How to Set Up Your Email Signature
- How to Setup Athens State Email on Mobile Device
- Office365 for Faculty
- Outlook Email: Faculty
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myAthens Portal
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Navigate
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New Classroom Technology Guides
- Newline Touchscreen Monitor - Setting up
- Qomo Document Camera
- Zoom - Using the Zoom tool in Blackboard to schedule & host meetings
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Outlook Web App
- Outlook Web App: Automatic Out of Office Reply
- Outlook Web App: Calendar
- Outlook Web App: How to login
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Respondus
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Softchalk
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Syllabus Template
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TechSmith Knowmia (Formerly TechSmith Relay)
- Getting Started with TechSmith Knowmia
- Adding a Knowmia Video to a Blackboard Course
- Adding Folders Versus Individual Videos
- Creating Folders in Knowmia
- Deleting Videos in Knowmia
- Grading Knowmia Videos
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Telecommunications
- Changing Availability States in Mitel Connect:
- Fax: Logging into FaxFinder and Sending a Fax
- Fax: Receiving a Fax
- Forwarding Calls to Home or Mobile Number
- How to download and setup the Mitel Connect Client
- Mitel Connect Voicemail Setup
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Wireless
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YuJa Lecture Capture
- YuJa Guides and Tutorials
- Accessing YuJa in Blackboard
- System Requirements for YuJa Lecture Capture
- Moving Video Content from Knowmia to YuJa
- Video Tips for Better Engagement
- YuJa User Support
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Zoom
- Getting Started with Zoom
- Adding or Locating a Zoom Contact
- Creating a Custom Group in Zoom
- How to Create a Zoom Account
- Installing the Zoom Instant Messenger
- Instant Messaging in Zoom
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Adobe
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Argos
- Argos: How to login and run a report
- Argos: Updates made to interface.
- Argos: How to find the report location.
- Argos: Argos is blocked by Java security.
- Argos: How to update Java to work with Argos.
- Argos: Argos will not open.
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AudioVisual Services
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Banner
- How to Create Banner 9 Desktop Shortcut
- How to Add a Banner 9 Shortcut to the Bookmarks Toolbar in Mozilla Firefox
- Banner 9: "You are not authorized to view this page" message
- Banner 9 Authentication Error
- Banner: Request employee access to Banner
- Banner: Mapping JobSub
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Browsers
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DUO Authentication
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General Information
- How to Post to the Recruitment Plan Discussion Forum
- Email Etiquette for Communication
- Purchase Order Process
- Weather Alert
- Capture a screenshot
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Microsoft
- Email: Sending Quarantined Email to Outlook
- Excel: Enabling Excel to open QuikPay report files.
- How to Set Up Your Email Signature
- How to Setup Athens State Email on Mobile Device
- Outlook Email: Staff
- Windows: Using the Recorder to Reproduce the Steps in a Problem
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myAthens Portal
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Navigate
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Outlook Web App
- Outlook Web App: Automatic Out of Office Reply
- Outlook Web App: Calendar
- Outlook Web App: How to login
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Telecommunications
- Forwarding Calls to Home or Mobile Number
- Creating Contacts and Groups in Mitel Connect Client
- Install and setup of Mitel Connect Client
- Changing Availability States in Mitel Connect:
- Mitel Connect Voicemail Setup
- Fax: Logging into FaxFinder and Sending a Fax
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Wireless
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Zoom
- Recording a Zoom Session
- Instant Messaging in Zoom
- Installing the Zoom Instant Messenger
- Adding or Locating a Zoom Contact
- Scheduling Zoom Meetings in the Web Portal
- Scheduling Zoom Meetings in Desktop App
Promoted articles
- Blackboard Learn: Login Instructions
- Degree Works
- Email: Student email
- Capture a Screenshot
- Honorlock: Student Resources
- Getting Started with Zoom (Students)
- Blackboard Ally: Course Accessibility Report
- Honorlock: Faculty Resources
- Microsoft Teams
- Getting Started with TechSmith Knowmia
- Getting Started with Zoom
- Forwarding Calls to Home or Mobile Number